Improvements at special measures GP surgery

Castlegate and Derwent Surgery The outside of the Castlegate and Derwent Surgery site on Isel Road. It is a single-storey modern white and wood building with a grey path leading up to it. There is a patch of grass to the right with tree branches overhanging onto the path. On the left there is some shrubbery. The sky above is blue with small white clouds.Castlegate and Derwent Surgery
Castlegate and Derwent Surgery was placed in special measures following an inspection in February

Bosses at a town's only GP surgery, which was placed in special measures, have made progress in improving it, according to a report.

Castlegate and Derwent Surgery, in Cockermouth, Cumbria, was given the lowest rating by the Care Quality Commission (CQC) following an inspection in February.

CQC inspectors found there were breaches of regulation of safe care and treatment, management of the service, safeguarding and acting on complaints.

Members of Labour-led Cumberland Council's health overview and scrutiny committee are expected to consider the report by the Integrated Care Board at a meeting on Thursday, where representatives from the surgery will also be in attendance.

At last month's meeting, Labour MP for Penrith and Solway Markus Campbell-Savours spoke about residents' concerns over the issues with the surgery.

According to the report by the North East and North Cumbria Integrated Care Board, following the inspection, improvements have been made to complaints handling, incident oversight, safeguarding actions, access recovery, triage arrangements and governance documentation.

The report also asks members of the health overview and scrutiny committee to endorse continued support and proportionate oversight to help ensure the improvements made by the practice are consistently applied and sustained over time, according to Local Democracy Reporting Service.

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